Shipping Policy
Processing time for orders is 5-10 business days (not including weekends or holidays) due to high demand.
Depending on the volume of orders, lucky scoops can be delayed to ensure that you receive a variety of items. Your order will be shipped using USPS, UPS or DHL eCommmerce depending on your location and which shipping method you choose. Typical delivery time frame is between 4 to 15 business days however, you may receive your items much earlier. All orders are shipped with the tracking number so you can track it every step of the way!
Packages may be faced with delays beyond our control such as customs or postal delays. We are not responsible for any international or customs related fees, as that is out of our control.
If your order is returned due to an invalid shipping address, you will have to pay for that order to be shipped out again. You can also request a refund for your products(shipping not included) if your order is returned.